A strong and lasting customer proposition has four key elements:
- A highly competitive base mobile product
- Enhanced and differentiated through services and features
- Driven by constant campaigning and customer insights
- Supported by great customer service
Many mobile operators will make the early efforts needed to host your network. But few of them deliver on your expectations when it comes to managing the service.
We offer the full range of transaction processing and management services.
Do you use your own platform? Or is it provided by your MNO or MVNE partner? We’ve heard many stories of frustration. Unstable platforms that were a nightmare to implement and costly to manage – yet which soon run out of capacity or don’t support the services required.
Effortel gives you the tools to take control of your offering, so you can make the changes your business needs to stay competitive.
A better platform. Our wholly owned mobile service technology connects all your back-office systems with your network partner.
More flexibility. We implement the service changes you require – fast. No more feeling like a second-class citizen. You’re in full control of your services.
Lower costs. Our international scale helps us minimise your operational costs. We can also negotiate very attractive wholesale pricing from MNOs – which can increase your margins considerably.
If you’re coming to us because you want to increase your MVNO’s efficiency, a good place to start is with our wholesale bill checker.
Wholesale bills are usually complex and sometimes contain errors. Our Billing Checker runs through the invoice you receive from your partner MNO each month and identifies any discrepancies.
Known as wholesale reconciliation, our automated software tool simulates the wholesale bill based on real Call Data Records (CDR) to check that bills have been issued correctly. It identifies any errors in calculations and forwards data records for the required action. It also ensures that the host operator is billing the MVNO according to agreed wholesale prices.
As well as checking actual bills, we can also perform precise simulations. So if you’ve just negotiated a new pricing model, ask your MNO for a sample bill and we’ll check it to make sure it accurately reflects your expectations. We perform one check for you free of charge, so you can see the advantages of our checker immediately.