Support at every step.
We provide a whole lot more than technology.
Our highly qualified and motivated international team of telecom and retail experts have skills and experience in everything you need – from business strategy to finance, marketing know-how to back-end solutions. Meet our people.
Business model definition
We recognise that each brand has different reasons for wanting to provide a mobile service. So we offer flexible business models according to your goals.
Our financial, legal and marketing experts work with your team to define your optimal business model.
Offer development
What kind of services will appeal to your customers? Will they want prepaid or contract? How will you target them? And how will you activate the service for them?
Creating a winning value proposition requires specific skills and insights. Our team will help you develop an offer that works for your market, including the following elements:
- Segmentation and positioning
- Service definition
- Reload (top-up) strategy
- Handset strategy
- Service pricing
- Advanced services
- Distribution
- Promotion, advertising and merchandising
- Branding
Our initial positioning exercises cover each aspect.
Negotiation support
Inexperience here can lead to poor economic conditions, costly design mistakes, and technical limitations resulting in bottlenecks. We can help you find the right mobile network operator (MNO).
If you decide on a business model where you work directly with an MNO, we can offer business, financial, commercial and technical support for the negotiation process.
Project management
A new mobile brand launch requires capable and experienced leadership to ensure the fastest time to market.
Everyone knows how large projects get behind schedule: ‘One day at a time’. So our core team includes highly experienced project managers who keep things ticking, ensuring even the most ambitious ventures launch on time and within budget.
Operational services
Once launched, your mobile operation requires specific tools, processes and skills to run smoothly. Since these are probably not part of your core business, we can provide them and support you.
Here are a few areas to consider:
- Customer relationship management (CRM)
- Rating, billing and invoicing
- Fraud, high usage and other legal matters
- Reload (top-up) management
- Stock management
- Financial management
Download our PDF which expands on each of our services (PDF).
You’ll find all one-pagers in our downloads section.