Troubleshooting, bug fixing, integration testing, end-to-end testing, and user acceptance phases give us the chance to identify problems within a safe environment.
We will support the platform for three months after go-live.
MVNE
Services
Effortel offers a full range of services to take your concept from ideation, to integration, and all the way to the post-launch stage.
We translate your vision into a clearly defined set of technical requirements. We have experience in guiding our clients from the most basic ideas to providing reliable and user-friendly service. Our know-how gives us the means to provide the best quality services in the optimum time frame.
Whether you are at the early Greenfield planning stages or looking for transformation of an existing MVNO, we can offer you services that ramp up your professional levels and ensure that you are operating in the most efficient and cost-effective way.
What you’ll need to achieve success
Implementation is always related to integration. Implementation should cover:
- Network connectivity and platform architecture setup for MNO and 3rd party providers
- Service design with the special services you want to provide
- Pricing approach for online rating, bundling, and subscriber life cycles
- Value-added services and Mobile Portability Number (MNP) processes
- Sales, distribution, and resource management processes
- Subscriber management and onboarding processes
- Change management process for introducing new features
- Interaction with vendors and MNO
We will configure all required functionality, from pricing plans and bundles to voicemail trees and notification messages.
Quality Control — Launch and Beyond
Developing Your Services
Each MVNO constructs their proposition in a unique way with its personalized service logic.
We handle all pricing plans — prepaid, postpaid and hybrid at various levels of complexity.
We provide the full range of value-added services, including network and content-oriented services.
Our self-care can be customized for any language, including Arabic and Chinese.
We can refine our offering and adapt to changing market conditions. Our technology handles ongoing developments for innovative data services.
MNOs’ MVNE
For network operators, we offer a well-designed integration process, which ensures zero impact on current MNO processes and technology. We will scope your current setup together. Then we match our systems with yours.
Managed Services Expertise
We offer real-time collaboration tools for receiving incident reports and customer requests.
During office hours, our Service Desk is available for handling incidents and change request processes. After office hours, the 24/7 proactive Network and Service Operations Center (NSOC) hotline is active and coordinates the resolution of high priority incidents.
All incidents are handled according to our Service Level Agreements (SLAs)
Quality of Service
For each MVNE service, we define the targeted service availability and planned downtime. We issue reports periodically regarding the service level.
Your questions and comments are important to us
Please use the form below to contact. We look forward to hearing from you